Malaysia Visa Cover Letter

21. Re: Malaysia e-visa Rejected, what to do next?

HI rbdoshi123,

Sorry to hear about your EVISA rejection. My family in India also is going through the same dilemma to opt between VFS (Double the charges + 95% success rate) or to re-apply online (cheaper option + 25 USD gambling bet)

With regards to this issue, my first experience with Online Chat officer, Mr.XYZ (last Friday) was bit frustrating as he was typing all the pre-drafted scripts with the literal meaning "HE / NOBODY CAN HELP ON THIS MATTER and AUTHORITIES HAVE RIGHTS NOT TO DISCLOSE REJECTION REASON". Expecting better assistance, I even tried sharing the application details and copies of the uploaded documents on which he simply responded that "HE DON'T SEE ANY DISCREPANCY AND UNABLE TO ASSIST ON THIS MATTER BLAH BLAH..."

So before trying on our luck, today we thought of doing 2nd round of chat to dig into more information which we / chat officer might have missed during our first chat. Today we were lucky to have sensible officer who initially tried to convince us (part of training I guess) with the same copy pasted scripts (rule book + disclaimers) but after giving some hard (harsh) words & customer experience Gyan, he finally offered his assistance view the uploaded documents. After 3 minutes of waiting, he came up with the discrepancy points which gave us some hope on re-application success

As per Customer Officer rep, what we missed is as follows :

1) Passport copies - Round edges of passport page is not visible (please re-scan and upload again)

2) Photo Specification - Visible face missing 1 or 2 mm alignment (follow website instruction)

3) Address proof in Malaysia (guess work) - May be proof is not sufficient, upload more documents utility bills ,rent agreement of invitee)

By the way, I forgot to mention that we applied 5 applications together (all 5 tourists travelling together & from the same family).

The set of uploaded documents and specification used were exactly the same (at least 99%) but out of 5 only 1 got rejected. On this claim, the CS officer preferred to be silent and asked me "DO YOU NEED ANY MORE ASSISTANCE" on which I replied thank you and he disconnected the chat window.

Though we are still not confident on the findings, but we are planning to give a try with specification corrected set of documents, Hope this time it will go through (without any ghost reason). Will shortly update you on the success or failure.

In your case also, I would advise you to try a few rounds of chat with different officers and also share the set of information + uploaded documents for their review (you can drag & drop image files into the chat window). With this you may find out / guess the exact reason which you might have missed while doing the upload.

Best of luck & keep writing

Edited: 11:13 pm, January 08, 2017

Step 1

Before applying, please ensure you are very clear on your ‘purpose of visit’ – do remember we are here to assist and help you through the entire visa application process but are not permitted to advise or guide you on choosing a visa category. Since our work is primarily administrative in nature, we have no say on whether you will be granted a visa and how long it will take to process, as this is entirely the prerogative of the Consulate. You may refer to the link ‘All about Visas’ to understand details of various visas.

Step 2

Complete your visa application form and affix your photograph. You may download the form from this websites.

Step 3

Ensure photos are as per specifications.

Step 4

Attach all supporting documents required as per checklist. Make sure your application is complete. Incomplete applications are not accepted.

Step 5

Submit your application at the VFS Malaysia Visa Application Centres in Kolkata, Chandigarh, Bangalore, Hyderabad, Pune and Ahmedabad along with the applicable fees in cash and Demand Draft as applicable.

Step 6

Track your application online

Step 7

Collect your passport from the VFS centre or wait for courier delivery.

If you are retrieving your passport in person, you must bring below documents with you :-

1. The original acknowledgement slips provided to you by VFS Global when you deposited your application at the VFS Malaysia Visa Application Centre.

2. Your original national ID card or other official proof of identification containing a photograph.

3. A copy of your photographic ID.

If you plan to use a representative/travel agent to collect your passport on your behalf:-

1. The original acknowledgement slips provided to you by VFS Global when you deposited your application at the VFS Malaysia Visa Application Centre.

2. You are requested to provide individual authorization letters, signed by the respective applicants.

3. Representative original National ID card or other official proof of identification containing a photograph.

4. A copy of your representative photographic ID.

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